Common questions about our boiler and heating services
We are based in Belfast and cover the surrounding areas and the whole of Northern Ireland, including Lisburn, Bangor, Newtownabbey, Carrickfergus, Holywood, Newtownards and Antrim. If you are not sure whether you are in our area, give us a call on 028 9278 9258.
Yes. We offer 24-hour emergency call-outs for heating and hot water problems across Northern Ireland. If you have a breakdown, call us on 028 9278 9258 and we will get to you as soon as we can.
Chill Gas was founded by Carl Hill in 2020, after Carl had already spent more than ten years in the trade. It is a family run business, started by Carl and his wife, and that personal, hands-on approach is still at the heart of every job.
Yes. Chill Gas is Gas Safe registered, which means our work on gas appliances meets the legal safety standards. You are always welcome to ask to see our Gas Safe ID.
Yes, all of our quotes are free and no-obligation. We believe in simple, clear pricing, so we explain the work and the cost clearly before anything goes ahead and there are no hidden extras.
Yes. We carry out boiler installations, repairs and servicing for both homeowners and commercial properties across Belfast and Northern Ireland.
We accept the usual payment methods including card and bank transfer. We will confirm everything with you when we agree the work, and you will always know the price before we begin.
Most installations are completed in a single day. If your job is more involved we will let you know in advance so you know exactly what to expect.
We install combi, system and regular boilers for homes and businesses. We will recommend the right type and size for your property, your hot water needs and your budget.
As a guide, new boiler installations are in the region of £1,500 to £4,000 depending on the boiler you choose and the work involved. We will give you a clear, fixed quote before we start.
Yes. Removing and disposing of your old boiler is part of our installation service, so you do not need to arrange anything separately.
Yes. New boilers come with a manufacturer warranty, and we stand behind our own workmanship too. We will explain the warranty terms clearly before you commit.
Yes. Our workmanship is guaranteed for 12 months for your peace of mind.
We work on all the major boiler brands. We will diagnose the fault, explain what has gone wrong and get your heating and hot water back on as quickly as possible.
Most repairs are in the region of £80 to £400 depending on the fault. If parts such as seals or gaskets are needed they are charged separately, and we will always let you know the cost before going ahead.
Yes. We offer 24-hour emergency call-outs across Belfast and Northern Ireland, so if your heating or hot water fails we can get to you quickly.
It depends on the age of the boiler, how often it has been going wrong, and the cost of the repair. We will give you honest advice on whether a repair or a new boiler makes more sense, so you can make the right decision.
No. The service price does not include seals or gaskets. If any of these are needed, they are charged separately and we will let you know first.
A standard boiler service is in the region of £80 to £156. It covers a full safety and efficiency check of your boiler.
An annual service keeps your boiler running safely and efficiently, helps it last longer, and is usually required to keep your manufacturer warranty valid. It also catches small problems before they turn into expensive breakdowns.
Yes. We carry out gas safety checks for landlords across Belfast and Northern Ireland, helping you stay compliant and keep your tenants safe.